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Privacy Policy

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This Privacy Policy describes how our company, operating this online platform, collects, uses, and discloses your personal information when you visit or make a purchase from our site dedicated to motorcycle gear. We are committed to protecting your privacy and handling your data in an open and transparent manner, in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

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Who We Are

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We are a company based in Turkey, providing a curated selection of motorcycle gear and accessories to enthusiasts worldwide through our online platform. Our commitment extends beyond quality products to ensuring the privacy and security of our users\' data.

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Information We Collect

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When you visit our site, we collect certain information about your device, your interaction with the site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

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Personal Data You Provide Directly:

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• Contact Information: Name, email address, shipping address, billing address, phone number.
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• Account Information: Username, password (hashed).
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• Payment Information: While we do not directly store credit card details (these are securely processed by our third-party payment gateways), we may collect transaction details related to your purchases.
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• Communication Data: Any information you provide when you communicate with us, such as inquiries, feedback, or support requests.
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Automatically Collected Information (Usage Data):

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When you access or use our site, we may automatically collect certain information about your device and usage patterns, including:

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• Log Data: Your IP address, browser type, operating system, referring/exit pages, and dates/timestamps of your visits.
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• Device Information: Information about the device you use to access our site, such as hardware model, unique device identifiers, and mobile network information.
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• Cookies and Similar Technologies: Information collected via cookies, web beacons, and similar technologies. For more details, please refer to our "Cookies and Tracking Technologies" section below.
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How We Use Your Information

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We use the information we collect for various purposes, primarily to provide, maintain, and improve our services, and to communicate with you. These purposes include:

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• To Provide and Maintain Our Service: To operate our website, process your orders, and deliver purchased products to you.
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• To Manage Your Account: To manage your registration as a user of the service and provide you with the functionalities available to registered users.
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• For Communication: To send you order confirmations, shipping updates, customer service messages, and respond to your inquiries.
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• For Marketing and Promotional Purposes: With your consent, to send you newsletters, promotional offers, and information about new products or special events related to motorcycle gear that may be of interest to you.
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• For Analytics and Improvement: To understand how users interact with our site, to improve our products, services, and user experience, and to analyze trends.
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• For Security and Fraud Prevention: To protect our site, users, and prevent fraudulent transactions or unauthorized access.
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• To Comply with Legal Obligations: To comply with applicable laws, regulations, legal processes, or governmental requests.
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Legal Basis for Processing (GDPR)

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Under GDPR, we rely on the following legal bases to process your personal data:

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• Performance of a Contract: When processing is necessary for the performance of a contract to which you are a party (e.g., processing your order).
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• Legitimate Interests: Where processing is necessary for our legitimate interests or those of a third party, and your interests and fundamental rights do not override those interests (e.g., improving our services, preventing fraud).
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• Consent: Where you have given explicit consent for specific processing purposes (e.g., for sending marketing communications). You have the right to withdraw your consent at any time.
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• Legal Obligation: Where processing is necessary for compliance with a legal obligation to which we are subject.
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Sharing Your Information

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We may share your personal information with third parties for specific purposes, as described below:

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• Service Providers: We engage third-party service providers to perform functions on our behalf, such as payment processing, shipping, data analysis, email delivery, hosting services, and customer service. These providers only have access to personal information needed to perform their functions and are contractually bound to protect its confidentiality and security.
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• Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company, your personal information may be transferred.
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• Legal Requirements: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend our rights or property, prevent fraud, or protect the personal safety of users of the service or the public.
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• With Your Consent: We may share your information for any other purpose with your explicit consent.
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Cookies and Tracking Technologies

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Our site uses "cookies" to help personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.

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We use cookies for purposes such as:

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• Remembering your preferences and settings.
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• Enabling shopping cart functionality.
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• Analytics to understand site usage and improve our services.
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• Delivering relevant advertisements.
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You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of our site.

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Data Retention

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We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When we no longer need to process your data for the stated purposes, we will either delete or anonymize it. For example, order information is retained for a longer period to comply with tax and accounting laws, warranty obligations, and for customer service records.

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Your Data Protection Rights (GDPR)

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In accordance with GDPR, you have the following rights regarding your personal data:

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1. The right to access: You have the right to request copies of your personal data.
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2. The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
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3. The right to erasure ("right to be forgotten"): You have the right to request that we erase your personal data, under certain conditions.
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4. The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
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5. The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
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6. The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
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7. The right to withdraw consent: Where we rely on your consent to process your personal data, you have the right to withdraw that consent at any time.
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8. The right to lodge a complaint: You have the right to lodge a complaint with a supervisory authority if you believe your rights have been violated.
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To exercise any of these rights, please contact us using the details provided in the "Contact Us" section.

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Security of Your Information

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We are committed to ensuring the security of your personal information. We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, firewalls, secure server environments, and strict access controls. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

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Children\'s Privacy

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Our online platform is not intended for individuals under the age of 18. We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from anyone under the age of 18 without verification of parental consent, we take steps to remove that information from our servers.

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Links to Other Websites

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Our service may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party\'s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

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Changes to This Privacy Policy

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We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

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Contact Us

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If you have any questions about this Privacy Policy, your personal data, or wish to exercise your data protection rights, please contact us:

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By postal mail: Please address all correspondence to our company\'s registered business address in Turkey. We are committed to responding to your inquiries and requests in a timely and appropriate manner.

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